Malls, Shopping Centers, Leisure and Entertainment Outlets
Malls and leisure centers’ security is a unique challenge for security professionals. Chances of losses are prevalent and require diligent and competent employees to combat the various threats. Optimize Security and its guards have the experience to deal with the same.
Malls and leisure centers' are highly prone to criminal activities, therefore, our guards are trained to present a welcoming presence and yet project a professional deterrent to crime. Our guards are clearly instructed and trained in the law pertaining to shoplifting and the apprehension of suspects, counter-terrorism and customer service within shopping centers and public places of interest.
Customer service is a very important part of a guard's duty when it comes to answering customer queries and providing directions; a good working knowledge of the property floor plans and layout is important. The scope of duties can also extend to loading bays, car parks and the general curtilage, further protecting the property and shoppers from robbery, assault and damage to vehicles. Security Patrols and CCTV Monitoring further enhance our comprehensive cover.